FAQs

First Class

  • Absolutely! At b • long, we welcome all fitness levels. Whether you're a seasoned Pilates enthusiast or brand new to the practice, our classes are designed to help you reach your personalized health & fitness goals.

    Our skilled instructors provide modifications and guidance to ensure everyone gets a safe and effective workout. If you're new to Pilates, don't hesitate to inform the instructor before class so they can offer extra support.

    We highly recommend booking our Semi-Private Beginners class to get you familiar with the practice and the machine!

  • Yes. Start with Traditional Tone, our most approachable class. Every class is instruction-led, so you'll be guided through each movement from your first session. If you'd like one-on-one attention first, a Private Session is a great way to learn the reformer before joining a group class.

  • Bring a water, a small towel, and wear comfortable, form-fitting workout clothes. Grip socks are required for class because they provide traction on the XFormer. Leave your shoes in the designated area. We sell socks at the front desk if needed.

  • Results vary by individual, but many clients report feeling stronger and more toned within 2-4 weeks of consistent practice. You may notice improvements in posture, core strength, and overall body awareness even sooner. For visible changes in body composition, combining regular b • long classes with a balanced diet typically yields results within 6-8 weeks.

General

  • You must cancel at least 12 hours before the class start time to avoid a $20 cancellation fee. Unlimited Members get one free late cancellation per month, Founding Members receive two. Beyond that, late cancellations or no-shows may result in a charge or loss of a class credit, depending on your membership type.

  • Any customers who do not show up to a booked class will be charged a $35 no-show fee.

  • We strongly encourage arriving at least 5 minutes early to set up and settle in. If it’s your first class please arrive 10 minutes early to go over the machine & class rules. For safety reasons, we cannot accommodate latecomers once class has begun, as proper warm-up is crucial for injury prevention.

  • Classes can be booked up to 7 days in advance. Founding members can book classes up to 30 days in advance. Unlimited Members can book classes up to 14 days in advance.

  • b•long is a modern Pilates practice, which compared to traditional Pilates classes, is more intense and fat burning. We incorporate fewer breaks and shorter transitions, leading to increased time under tension. Our use of the XFormer machine allows for greater resistance and variety in exercises, engaging muscles more comprehensively than mat-based Pilates. Additionally, we place a strong emphasis on core strength, which complements and enhances other fitness activities.

  • Yes, with your provider's okay. Check with your healthcare provider before starting, then let your instructor know you're pregnant so they can modify movements for you in any class. We also offer prenatal-specific classes and recommend taking our Traditional Tone class; see the schedule for times.

  • Yes. If a spot opens, you'll be booked into class automatically and notified by text. Because you're booked the moment a spot opens, our 12-hour late-cancel policy applies. If your plans change, leave the waitlist so you aren't charged.

  • Wear comfortable, form-fitting athletic wear that allows for a full range of motion. Avoid loose clothing that might get caught in the equipment. Many clients prefer leggings or fitted shorts and a supportive top.

Membership

  • We offer various membership options to suit different needs and budgets. Our premier option is the Unlimited Membership, which offers our best value at the lowest price. We also have class packs and limited monthly memberships. Learn more about our current pricing and promotions.

  • Yes! Just ask our team in the studio and we'll upgrade your membership and pro-rate your payment.

  • Class credit expiration varies depending on the package you purchase. Most credits typically expire after 3 months. Check your specific package details or ask our front desk staff for more information.

  • You can cancel your membership anytime with a 14-day notice before your next renewal date. If you need to pause your membership temporarily, we offer a pause option for a $30 fee. All reoccurring memberships and packages require a two-month commitment.

    To make any changes to your membership, please contact our studio directly or log into your account on our website.

  • Yes! We charge $15 / month to pause a membership, with a maximum of 3 months. Reach out via our app or email to pause your membership.

  • We occasionally offer promotions for new clients and special events. Our Unlimited Membership is our best value option. We also offer student and military discounts – please inquire at the studio for more details.

  • Your b • long membership renews automatically on a monthly basis. The billing date is set to the day you initially purchased your membership. For example, if you joined on the 15th of the month, you'll be billed on the 15th of each subsequent month.